FAQs | 2021/22 Season

SEASON TICKET MEMBERSHIPS

  • How do I renew my Season Ticket Membership?

    The easiest way to renew is online.

    To renew, sign in to your Scottish Rugby Online Ticket Centre account using your login and password.

    Here you will have a new notification 'You have season passes available Glasgow Warriors Season 2021/2022 – Buy Now'. Click 'Buy Now'

    To contact the Scottish Rugby Ticket Centre email [email protected] or call 0131 378 1600 between 10am and 4pm, Monday to Friday.

  • I paid for my 2019/20 Season Ticket Membership by direct debit – will it automatically renew for the 2021/22 season?

    If you paid for your Season Ticket Membership by direct debit (auto-renewal) in 2019/20, it will NOT be automatically renewed for season 2021/22.

    However your seats are secured and reserved for you to purchase.

  • How can I pay for my Season Ticket Membership?

    Members have two options for payment:

    1. Direct Debit

    2. Debit/ Credit Card

    Members who wish to pay by Direct Debit should renew before Monday 19 July to pay in four equal monthly instalments. Payment will be taken on the following dates; 3 August, 3 September, 5 October and 3 November.

    Members who select to pay by Direct Debit for season 2021/22 will be automatically renewed next year. Please note, If you pay for any other season tickets by Direct Debits please use the same bank details as we are only hold one set of details per account.

    Supporters who purchase a Season Ticket Membership between Monday 19 July - Thursday 19 August can pay by Direct Debit in three equal monthly instalments on 3 September, 5 October and 3 November.

    Members who wish to pay by card should ensure the account information is correct and the address and contact details match those registered to the card. Please note, if you chose to pay by card, the season ticket membership will not automatically renew next year.

  • What games are included in a 2021/22 Season Ticket Membership?
    • Entry to all home United Rugby Championship fixtures in Scotstoun Stadium *
    • Entry to all home Heineken Champions Cup home fixtures in Scotstoun Stadium *

    (*Excludes all potential play-offs/finals)

  • Why is the pre-season game not included as part of my Season Ticket Membership?

    A scheduled Glasgow Warriors pre-season fixture at Scotstoun Stadium will NOT be included as part of the 2021/22 Season Ticket Membership package.

    The fixture – which will be played in early September – has been scheduled to allow for a week-long break prior to the 2021/22 season getting underway, a recommendation made by the Glasgow Warriors performance staff. As a result, our temporary stands will not be in situ due to athletics events still taking place at the venue.

    Seating will therefore only be available in the Main and North Stand, with standing availability to be confirmed in the coming weeks. There is no guarantee all Season Ticket Members can attend this fixture at a reduced capacity, so we are unfortunately unable to include this fixture as part of the membership package.

    2021/22 Season Ticket Members will have first access to buy a ticket to the pre-season fixture in a pre-sale window. Subject to availability, 2021/22 Warrior Nation Members will get second access to buy up to two tickets in a pre-sale window, thereafter tickets will go on public sale.

  • What are the benefits of a 2021/22 Season Ticket Membership?

    As a Season Ticket Member, you will have access to the following exclusive benefits:

    • Interest-free direct debit payment plan and discount against the cost of buying individual match tickets
    • First access to renew your seat for the 2022/23 season
    • Nine United Rugby Championship games at Scotstoun Stadium
    • Two Heineken Champions Cup games at Scotstoun Stadium
    • Priority access to buy a Glasgow Warriors match ticket (subject to availability) for the pre-season fixture at Scotstoun Stadium*
    • Priority access to buy Glasgow Warriors away match ticket for Heineken Champions Cup fixtures
    • Priority access to buy Glasgow Warriors match tickets for United Rugby Championship and Heineken Champions Cup Quarter-Final, Semi-Final and Final fixtures
    • Ticket Exchange scheme for games you cannot attend
    • Priority access to buy tickets to Edinburgh v Glasgow Warriors in the 1872 Cup at BT Murrayfield Stadium
    • Priority access to buy tickets to Scotland Women fixtures at Scotstoun Stadium
    • A welcome pack with exclusive Glasgow Warriors merchandise and membership card
    • Exclusive competitions and experiences, including the chance to win signed merchandise, places in match day hospitality and at the end of season 2021/22 Glasgow Warriors Awards Dinner
    • Digital Magazine ‘Warrior’; five issues will be produced during the 2021/22 season, each packed with behind-the-scenes interviews, insight and photography. Members also have access to the full archive of previous issues.
    • Invitations to Glasgow Warriors events, open training sessions and virtual experiences with the players and coaches**
    • Priority access to buy tickets to the end of season 2021/22 Glasgow Warriors Awards Dinner (subject to availability)**
    • Invitations to exclusive events at the Scottish Rugby Store in Glasgow**
    • Digital fixture list available to download to your calendar
    • Access to an exclusive online hub for members to share ideas and feedback with the club
    • Exclusive club content delivered straight to your email inbox
    • Exclusive offers from Glasgow Warriors Sponsors & Partners

    *Please note, this game will be played in front of a reduced capacity crowd, so will not be included as part of the 2021/22 Season Ticket Membership package

    **Subject to COVID-19 restrictions

  • I received credit for the three missed games in the 2019/20 season, is this credit still available on my account?

    The club developed three options regarding the three home fixtures missed at Scotstoun Stadium within your 2019/20 Season Ticket Membership(s):

    1. A pro-rata ticket credit to the value of the three home fixtures missed at Scotstoun Stadium in 2019/20 to be taken off a future Season Ticket Membership price.

    2. To keep your Season Ticket Membership fee with the club as a contribution.

    3. A pro rata refund to the value of the three home fixtures missed at Scotstoun Stadium in 2019/20.

    If you opted for a pro-rata ticket credit, this can now be put towards your 2021/22 Season Ticket Membership.

    When you log into your online account, you will be able to see your total credit in the notifications box on your homepage. You must be in the correct account to access your credit – this will be the account which your 2019/20 Season Ticket Membership was under.

    To use your credit towards your 2021/22 Season Ticket Membership purchase, you must select ‘Account’ as a method of payment at the checkout stage.

    If you are purchasing on behalf of family or friends who have ticket credit in their account, you must add them to 'My Network' and ask them to grant you privileges to manage tickets by logging into their own network.

    Once you have the Season Ticket Memberships in your basket, assign to the correct individual and you will be able to use their account credit.

    This can only be done online; the Customer Services team will not be able to use another member’s credit to purchase Season Ticket Memberships on your account. We would encourage you to log in and set up your network privileges prior to the sale.

  • How do I update my ticket type?

    If you need to update your ticket type (e.g. Adult to Concession), you can do this when you renew your season ticket as there will be the option to change your ticket type when in the basket.

    If you require further assistance, please contact our ticket office by emailing: [email protected]

    CONCESSION

    SENIOR CITIZENS: Aged 60 or over. New seniors will be required to provide proof of age and must be over 60 from 31 December 2021

    STUDENTS: Students must be able to provide a valid student card that covers the 2021/22 season.

    U18

    Aged 18 or under as of 31 December 2021. Proof of age must be available upon request

  • Do I get to renew the same seat I had for the 2020/21 season?

    Yes

  • I wish to change the location of my seat for 2021/22, how do I do this?

    The deadline to complete the online form to request a seat move was 10am on Monday 26 July and we are no longer accepting any further requests.

  • How long do I have to renew my Season Ticket Membership?

    Current Season Ticket Members will be able to renew their current seats between Wednesday 16 June – Sunday 25 July.

  • I wish to reduce the quantity of Season Tickets I have for the 2021/22 Season, how do I do this?

    Please contact our ticket office by emailing [email protected] and include your Membership ID, as this will allow us to cancel any unwanted tickets.

  • What happens if I do not renew my Season Ticket Membership by Sunday 25 July?

    Any Season Ticket Memberships that are not renewed by Sunday 25 July will then be made available to Season Ticket Members who have applied to change their seats.

    Season Ticket Memberships will then go on pre-sale to 2021/22 Warrior Nation Members (Wednesday 4 August) and will finally go on public sale Friday 13 August, subject to availability.

  • If I do not renew my Season Ticket for 2021/22 due to uncertainty around the pandemic, will my 2020/21 seat still be available to me to renew for the 2022/23 Season?

    Any seat not renewed for the 2021/22 Season will be returned after the renewal window ends on Sunday 25 July.

  • I wish to purchase additional Season Ticket Memberships for 2021/22, how do I do this?

    Season Ticket Members who are looking to purchase additional seats are recommended to purchase a Warrior Nation Membership.

    Allocation of Season Ticket Memberships are subject to availability and will be go sale to Warrior Nation Members after current Season Ticket Members have had the chance to renew for 2021/22.

    Subject to availability, Season Ticket Memberships will then go on public sale.

    Please note, that due to the significant number of existing Season Ticket Members, we cannot guarantee a 2021/22 Season Ticket to new Warrior Nation Members.

  • I am not a Season Ticket Member; can I purchase a Season Ticket Membership for the 2021/22 season?

    Supporters who are looking to purchase a Season Ticket Membership are recommended to purchase a Warrior Nation Membership.

    Allocation of Season Ticket Memberships are subject to availability and will be go sale to Warrior Nation Members after current Season Ticket Members have had the chance to renew for 2021/22.

    Subject to availability, Season Ticket Memberships will then go on public sale.

    Please note, that due to the significant number of existing Season Ticket Members, we can’t guarantee a 2021/22 Season Ticket to new Warrior Nation Members.

TICKET EXCHANGE

Full details will be made available ahead of the start of the 2021/22 season.

  • How do I sell a ticket on the Ticket Exchange?

    • Log into your account: https://www.eticketing.co.uk/scottishrugby/
    • Once signed in, click the icon in the top right corner of the home screen. In the drop-down menu, under notifications, click ‘Manage Tickets’
    • Select the fixture/s you are unable to attend (it will show once the game/s are on sale and available on the Exchange platform)
    • Select the seats you wish to list for resale from those available within your network
    • Click ‘Sell on Ticket Exchange’. Then click ‘Review Order’ and ensure you have agreed to the terms and conditions. Then press ‘Complete Purchase’
  • Will I be notified if I sell a ticket on the Ticket Exchange?

    You will receive an email to confirm your seat has been listed successfully. It will now be visible on the ticketing platform, identified as a resale seat in pink. If your seat/s sell, you will also receive an email notifying you of this.

  • What if my ticket does not sell on the Ticket Exchange?

    All Ticket Exchange listings will be live until 24 hours out from kick-off at which point, if your seat is not sold, it will be valid for you to use.

  • How do I purchase a ticket on the Ticket Exchange?

    To check availability on the Ticket Exchange and make a purchase, please follow the steps below:

    • Log into your account: https://www.eticketing.co.uk/scottishrugby/
    • Once signed in, click ‘Find Tickets’ for the match you would like to attend
    • In the ‘Choose my Own Seats’ tab, all blocks with availability will be shown in blue
    • Any Ticket Exchange listings (i.e. those which are season ticket holder seats of those who cannot attend the game) will appear in pink

ACCESSIBILITY

  • Do you have a disability ticketing/membership policy?

    Due to our small number of wheelchair spaces at Scotstoun Stadium, a limited number of Season Ticket Memberships are available for wheelchair users so to allow us to provide match tickets on a game-by-game basis.

    Wheelchair accessible tickets are issued where applicants are largely confined to a wheelchair or not capable of walking to safely access the stands.

    Wheelchair Season Ticket Memberships and match tickets are accompanied by a complimentary assistant ticket as are disability tickets.

    Unfortunately, we are currently sold out of available Season Ticket Memberships for wheelchair users, but match tickets are available to buy on a game-by-game basis.

    Glasgow Warriors will endeavour to facilitate the special needs of all our patrons, subject to the services available at Scotstoun Stadium.

    If you have specific access requirements you require assistance with, please e-mail [email protected] and a member of the ticketing team will be in contact.

  • Are there dedicated parking places for blue badge holders?

    Disabled and Accessible parking on match days are reserved for Season Ticket Holders with wheelchair and accessible needs. Season Ticket holders wishing to request a reserved season parking pass should contact the Scottish Rugby Ticket Centre on 0141 435 4374 (Monday to Friday, 10am to 4pm) or e-mail [email protected]

    Please note these spaces are prioritised for wheelchair and ambulant customers only.

    Applications of interest for 2020/21 will open in line with season ticket renewals and purchases during summer 2021.

WARRIOR NATION MEMBERSHIPS

  • What is the cost of a Warrior Nation Membership?

    Warrior Nation Memberships are priced at £30

  • How can I buy a Warrior Nation Membership?

    Existing members can renew during a pre-sale window from Wednesday 16 – Friday 18 June. To renew, sign in to your Scottish Rugby Online Ticket Centre account using your login and password.

    Supporters wanting to buy a Warrior Nation Membership can do so via the Scottish Rugby Online Ticket Centre when they go on public sale on Friday 18 June (10am).

  • How many Season Ticket Memberships can I buy in the pre-sale window?

    Warrior Nation Members can buy up to two Season Ticket Membership (subject to availability) in a pre-sale window.

  • If I buy a Warrior Nation Membership, am I guaranteed access to a Season Ticket Membership for 2021/22?

    Allocation of Season Ticket Memberships are subject to availability and will be go sale to Warrior Nation Members on Wednesday 4 August after current Season Ticket Members have had the chance to renew for 2021/22.

    Subject to availability, Season Ticket Memberships will then go on public sale on Friday 13 August.

    Please note, that due to the significant number of existing Season Ticket Members, we can’t guarantee a 2021/22 Season Ticket to all Warrior Nation Members.

  • How many match tickets can I buy in the pre-sale window?

    Warrior Nation Members can buy up to two tickets (subject to availability) in a pre-sale window.

  • What are the benefits of a Warrior Nation Membership?

    As a Warrior Nation Member, you will have access to the following exclusive benefits:

    • First access to buy up to two non-renewed Glasgow Warriors Season Ticket Memberships (subject to availability) for the 2021/22 season
    • First access to buy up to two Glasgow Warriors match tickets (subject to availability) for all United Rugby Championship and Heineken Champions Cup regular season home fixtures at Scotstoun Stadium
    • Second access to buy up to two Glasgow Warriors match tickets (subject to availability) for the pre-season fixture at Scotstoun Stadium
    • Priority access to buy Glasgow Warriors away match ticket for Heineken Champions Cup fixtures
    • Priority access to buy Glasgow Warriors match tickets for United Rugby Championship and Heineken Champions Cup Quarter-Final, Semi-Final and Final fixtures
    • Priority access to buy tickets to Edinburgh v Glasgow Warriors in the 1872 Cup at BT Murrayfield Stadium
    • Priority access to buy tickets to Scotland Women fixtures at Scotstoun Stadium
    • A welcome pack with exclusive Glasgow Warriors merchandise and membership card
    • Exclusive competitions and experiences, including the chance to win signed merchandise, places in match day hospitality and at the end of season 2021/22 Glasgow Warriors Awards Dinner
    • Digital Magazine ‘Warrior’; five issues will be produced during the 2021/22 season, each packed with behind-the-scenes interviews, insight and photography. Members also have access to the full archive of previous issues.
    • Invitations to Glasgow Warriors events, open training sessions and virtual experiences with the players and coaches**
    • Priority access to buy tickets to the end of season 2021/22 Glasgow Warriors Awards Dinner (subject to availability)**
    • Invitations to exclusive events at the Scottish Rugby Store in Glasgow**
    • Digital fixture list available to download to your calendar
    • Access to an exclusive online hub for members to share ideas and feedback with the club
    • Exclusive club content delivered straight to your email inbox
    • Exclusive offers from Glasgow Warriors Sponsors & Partners

    • **Subject to COVID-19 restrictions

      2020/21 Warrior Nation Members who renew during the pre-sale window will have the chance to win two platinum match tickets (in the Main Stand) to the first game of the 2021/22 season.

WEE WARRIOR MEMBERSHIP

  • What is the cost of a Wee Warrior Membership?

    Wee Warrior Memberships are priced at £25

  • How can I buy a Wee Warrior Membership?

    Supporters wanting to buy a Warrior Nation Membership can do so via the Scottish Rugby Online Ticket Centre when they go on public sale on Friday 6 August (10am).

  • What are the benefits of a Wee Warrior Membership?
    • A welcome pack with exclusive Glasgow Warriors merchandise including a certificate, welcome card from George Horne and Matt Fagerson, a door hanger, stationary set and sticker set
    • A welcome email with a video from the team
    • Attend exclusive events to meet and interview the players throughout the season
    • Membership Rewards - exclusive access to a range of competitions prizes throughout the season, including match tickets, signed match shirts, signed balls
    • Mascot opportunities
    • First access to buy places for our Rugby Camps (October, Easter, Summer) at Scotstoun Stadium with exclusive member discounts
    • Access to an exclusive Wee Warriors Member hub with activities
    • Exclusive Sponsor & Partner discounts and rewards

COVID-19 RESTRICTIONS

MEMBERSHIP BENEFITS

  • When will I receive my welcome pack?

    Welcome Packs are currently being dispatched from our external supplier in batches, this may result in packs destined for the same household turning up on different days.

    Adult Season Ticket and Warrior Nation Members will receive a membership card, branded wallet, Glasgow Warriors branded coaster and snood.

    U12 Season Ticket Members and Wee Warrior Members will receive a certificate, Glasgow Warriors branded door hanger, stationary set, sticker set and welcome card from Matt Fagerson and George Horne.

    Should you have any items missing from your pack, please email [email protected]

  • How can I access tickets to Glasgow Warriors away fixtures?

    For selected away fixtures throughout the season an allocation of tickets will be available to purchase. These fixtures usually include the Heineken Champions Cup away matches.

    Tickets for away matches in the United Rugby Championship should be purchased directly from the home team’s website.

    When away tickets are available, all members will be contacted by email with details of availability and how to purchase.

  • Can I access tickets to Scotland Men International fixtures?

    Tickets for Scotland Men international fixtures are not available through a Glasgow Warriors Membership.

    Only Scotland Supporters Club Members are given pre-sale access to all ticket sales during the period of membership, for Scotland games.

    For full details on this membership click here

  • Can I access tickets for Scotland Women International fixtures at Scotstoun Stadium?

    Season Ticket Members can access a pre-sale window to buy tickets to Scotland Women home games at Scotstoun Stadium.

ACCOUNT MANAGEMENT & CONTACT INFORMATION

  • I am a current member, but I’m having issues logging in to my online account.

    Please contact our ticket office by emailing:

    [email protected]

  • How do I update my contact details?

    If any of your contact details have changed (e.g. address, e-mail address, phone number) please update your details on your online account or contact our ticket office by emailing:

    [email protected]

    Ticketing are requesting season ticket 'purchasers' with multiple memberships to assign the additional 'holders' to unique accounts.

    There are currently a significant number of memberships with only the purchasers details listed (example below).



    By updating the account information to the correct holder (example below), this will allow us to:

    • Identify the number of households within each membership.

    • Plan the allocation of seating for a socially distancing crowd at Scotstoun Stadium.

    • Provide the correct data for membership cards of each holder (included in the welcome packs), so they are not all under the purchasers name.

    • Communicate with each member regarding their benefits, pre-sale ticket access, invitation to events - online Q&As, for example.


    Please note this does NOT apply to marketing emails. Supporters should sign up to newsletters here

    If you are not receiving any emails from us, please visit the FAQs below for full information.

    Please can you follow these steps to help with assigning the additional Season Tickets:

    Step 1: Ensure the people you want to assign the other Season Tickets to are registered and have a Scottish Rugby ticketing account. If they are not registered you won’t be able to assign the Season Ticket to them, so please ask them to create an account by visiting our ticketing site.

    Step 2: Once everyone you are assigning a Season Ticket to has created an account, email [email protected] with the client reference of yourself (271997) and those of the others to which you plan to assign a Season Ticket. NOTE: The client reference number can be found when you are logged into your account: simply click ‘My Account’ and the client reference number is shown in brackets beside your name, in the example below:


    Step 3: Scottish Rugby will then confirm by email when they have been assigned (typically within 24 hours of updating the relevant account privileges).

    It may also be an idea to add these people to ‘your network’ on your ticketing account, this enables you to purchase for them in future and assign the tickets to their individual ticketing accounts. To find out how to do this, please visit: My Network. For answers to more frequently asked questions please visit Ask Scottish Rugby.

    If you have any questions, please do not hesitate to contact [email protected]

  • How do I ensure I receive all relevant information regarding ticketing throughout the 2021/22 season?

    All member correspondence is done via email. It is vital that you supply us with a full and correct email address on your account to ensure you receive regular updates and DO NOT unsubscribe from any emails.

    If you think you have unsubscribed, please email [email protected] to be resubscribed.

    You can view and update your contact details any time by logging into your Scottish Rugby Online Ticket Centre account

  • Why am I not receiving emails?

    The most common reason for members not receiving emails is due to them unsubscribing from our various mailing lists.

    The mailing lists we use to communicate with supporters are:

    1. Glasgow Warriors Operational Mailing List (These are not promotional emails and contain important information regarding your membership.You can unsubscribe from these emails BUT WE STRONGLY RECOMMEND that you do NOT unsubscribe, in case you miss important information regarding your membership and we are unable to contact you.)

    2. Glasgow Warriors Emails (weekly news and updates from the club)

    3. Ticket Alerts

    4. Merchandise Alerts

    5. Community Rugby Activities

    6. Partner Offers

    If you are not receiving any of these type of emails, please contact [email protected] so we can re-subscribe you.

    Other reasons include, using the wrong email address linked to your account or your mailbox is full.

    Make sure our emails reach your inbox by adding [email protected] to your address book

  • I purchase memberships on behalf of a group, is it possible for all of us to receive email updates?

    If you wish to add email addresses to your account, please contact [email protected] with the additional email addresses and we will upload the to our mailing list and your account.

    Alternatively, we can create individual accounts for everyone you have purchased tickets for and transfer the tickets across. Please contact [email protected]

  • If my card is lost or stolen, how can I arrange a replacement?

    Please contact [email protected] with your Member ID and we can issue a replacement card. There is a fee per replacement card.

UNITED RUGBY CHAMPIONSHIP

  • What is happening?

    The Guinness PRO14 is changing into a 16-team league called the United Rugby Championship and will include South Africa’s former Super Rugby teams – Cell C Sharks, DHL Stormers, Emirates Lions and Vodacom Bulls. These teams will play in the league against the 12 existing teams from Ireland, Italy, Scotland and Wales.

  • So it's back to league format?

    Yes, all 16 teams will be ranked from one to 16 in a single-standing league table to decide who reaches the Quarter-finals. Additionally, regional pools will exist to ensure home & away derby fixtures are played.

    Teams will be seeded from one to eight and will receive home advantage according to their seeding. A full round of Quarter-Finals and Semi-Finals will take place to produce two teams who will qualify for the Grand Final.

  • How will the format work and how many games will Glasgow Warriors play?

    Every team will play 18 games in the regular season comprising of:

    • Six home AND away fixtures against their regional pool opponents
    • 12 home OR away fixtures against the other 12 teams in the league

    This means derby matches are unaffected, and every team plays each other at least once each season.

  • Why are they changing the name of the tournament?

    The United Rugby Championship represents elite club rugby across two hemispheres. Each team and territory offer something unique to the game; and although we are unified by our love of the sport, the rivalries at the heart of the game remain the reason we watch it.

    With such a complete change in format and the addition of the big-name South African sides, it is the right time to change the name of the tournament that is more fitting and will have much greater longevity. It’s fair to say using numbers in the name hasn’t quite worked out so well.

  • Why United Rugby Championship?

    URC symbolises a new era for club rugby, while not forgetting our roots as the Celtic League. The URC brings together teams, players and fans from iconic locations across the North & South. Over 140 names were tested – including PRO16 and PRO Rugby Championship – but ultimately United Rugby Championship rose to the top based upon feedback from stakeholders across a number of internal and external surveys which have shaped the brand values and expectations from teams, fans, media and broadcasters.

    At its core, the URC seeks to be Bigger, Bolder and Stronger that the previous incarnations of the league with a more familiar format, no crossovers with international weekends and more teams capable of winning the title.

  • What is the effect of fewer regular season games and no crossover with international weekends?

    Fans, broadcasters and media will always welcome new faces and breakthrough talents, but the message has been consistent that they want to see the top internationals play more often in the league. This will always have a natural challenge given that 16 teams are feeding into five national squads, so by removing the crossover with international weekends everyone can expect to see the top talent playing more often than in the past.

    With expectations that the competitiveness of the league will be increased by the addition of the South African teams, it will ensure that every game counts in the race to reach the knock-out stages.

    The regular season will consist of 18 rounds followed by three rounds of knock-outs including the Grand Final to provide an overall total of 21 game weekends per season. This is down from a total of 24 when the tournament was previously a 12-team league.

  • How will the regional pools work?

    The regional pools are a mechanism to ensure all home and away derby games are played while also recognising a champion for that region each season. The Irish, South African and Welsh teams all have their own natural pools of four while the Scottish and Italian teams will enter into their own pool of four because each there are only two participants from each nation involved.

    This also means that Edinburgh and Glasgow Warriors, Benetton and Zebre will only play two derby games per season rather than three in the PRO14 format. The fixtures from the regional pools will account for six games with the remaining 12 games played against all other teams in the league. Points from all 18 games will be used in the single-standing league table and for the regional pools.

  • How will Heineken Champions Cup qualification work?

    A total of eight teams from the United Rugby Championship will qualify for the Heineken Champions Cup. The winner of each pool will qualify, followed by the next highest ranked teams in the main league table.

    From the 2022/23, South African teams will be able to enter the Champions Cup if they have finished in the qualification places in the URC standings in 2021/22. Regional pool mechanic will ensure at least one team will qualify.

    All points won during the URC season will contribute to rankings in the regional pools and the winner of each pool will earn a place in the Champions Cup for the following season. This addition to the format is expected to add even greater intensity to these age-old rivalries.

    The remaining four places will then be awarded to the four highest-ranked teams in the single-standing league table who did not win their regional pool. Final seeding for the Champions Cup will be based upon the league positions of all eight teams.

  • How are home and away fixtures decided?

    The initial balance fixtures will be predicated on a number of factors including: stadium availability; club preference; player welfare, broadcast rights and the accommodation of mini‐tours involving fixtures with South African clubs. Each year the home or away fixture will alternate much like it does in the Guinness Six Nations, so if Ospreys played away to the DHL Stormers in Cape during the 2021/22 season, then they would host the Stormers in Swansea the following year and the fixture would continue to alternate on that basis.

  • How will teams cope travelling to and from South Africa?

    Visiting teams will require a seven-day turnaround leading into these fixtures. This will include 5 ‘clean days’ that do not involve any travel. Flights between Europe and South Africa are overnight which will allow players to rest during their travel while training facilities and accommodation venues have already been road-tested from previous Guinness PRO14 and Super Rugby fixtures.

  • How many cross-hemisphere away games will teams play?

    Teams from the ‘North’ (UK, Ireland, Italy) will play two away games in South Africa each season and the aim is for these games to be played back-to-back. Teams from South Africa will play six away games in the North and most likely require three-game tours.

  • What Covid safety procedures have been introduced for cross-hemisphere travel?

    It is widely expected that the majority of player groups, coaching teams and support staff will have been vaccinated ahead of the 2021/22 season. However, league organisers will continue to follow the guidance of the Government and local Health Authorities, as well as the Medical Advisory Group, which consists of the lead medical chiefs from each of the five unions represented in the URC.

    This group has provided robust direction throughout the pandemic and has consistently updated practices and policies as the science surrounding Covid-19 has advanced. The appropriate testing and Covid safety protocols will continue to exist, while all travelling teams will be based in facilities which meet Covid safety requirements.

  • How will the knock out stages work?

    After 18 rounds, the top eight teams will be seeded one to eight with the four highest-ranked teams having home advantage for the Quarter-finals. That seeding will also determine who plays at home in the Semi-finals.

    How seeding will work for Quarter-final fixtures: first v eighth , second v seventh, third v sixth, fourth v fifth

    Each season the URC Grand Final will be held at a destination venue similar to the Guinness PRO12 and PRO14 deciders held between 2015 and 2019.

  • What are the benefits of the new format?

    Fewer games to conflict with international weekends, one league table in place and a full Quarter-final round of four games which will increase knock-out games from five to seven.

  • When will the season start and finish?

    The first round of the URC take place on the final weekend of September, and the URC Grand Final weekend will take place in mid-June 2022.

  • How long will the URC remain in this exact format?

    The format of the URC will remain in this format for at least the next five years. The intention is for the league not to change format again.

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