East Stand Update
Following the closure of the East Stand for Saturday’s victory over the Dragons due to safety concerns, the club can confirm that all East Stand Season Ticket Members and affected Match Ticket purchasers will receive a refund.
East Stand Season Ticket Members will be contacted by the Scottish Rugby Ticket Office by email or post over the next few days with instructions on how to receive a direct pro-rata refund.
All East Stand Match Ticket Holders have been issued a refund for Saturday’s match. Please note that this can take 3-5 working days to land in your bank account.
The decision to close the East Stand was taken for safety reasons on Saturday lunchtime, after the stand was damaged due to the severe weather conditions in Glasgow that morning, which required repair.
After the decision was taken to close the stand, the club looked into the feasibility of accommodating East Stand supporters – in particular Season Ticket Members – in other areas of the stadium.
However, with 918 Season Ticket Members to re-allocate and less than 300 tickets available in other areas of the stadium, there was a high risk that many East Stand Season Ticket Members could be turned away if they arrived at the stadium looking to swap over their tickets.
This factor combined with the adverse weather conditions led to the decision to contact supporters from the East Stand asking them not to travel to the match as their tickets would not be valid.
Speaking earlier, Glasgow Warriors Managing Director Nathan Bombrys said: “I’d like to extend our apologies to those supporters in the East Stand who were unable to attend the Dragons match on Saturday night.
“I have a lot of empathy with those supporters, especially those who watched the game on Premier Sports and saw the empty seats in the stands – as a Glasgow fan, if I wasn’t allowed entry on my Season Ticket and saw the empty seats, I’d also be frustrated about not being able to attend the game.
“However, if we’d had more people turn up than we had tickets available, we’d have been in the position of having to turn people away that had made the journey to Scotstoun in the atrocious weather conditions we experienced on Saturday, which would have been a horrible experience for everyone.
“We wanted to have you here cheering us on, but we had to put the safety of our supporters first. We apologise once again for the inconvenience, and we look forward to welcoming you back to Scotstoun for our next home match against Ulster on Friday 27 March.”